JAMB 2023: Solutions To Issues With Getting Your Profile Code

With the recent announcement by the Joint Admission and Matriculation Board (JAMB) of the date for the commencement of the 2023 UTME/DE, the board advised all candidates who desire to register for the 2023 UTME to immediately embark on the creation of their respective profiles ahead of the formal commencement of the registration exercise to avoid being caught up in any ensuing bottleneck.

While several candidates have started getting their profile codes ahead of the registration, some are experiencing issues with getting theirs. This can be due to several reasons.

In this article, we put you through ways to resolve the issues encountered in creating or generating your profile code.

I Sent NIN to 55019 or 66019 But I Did Not Get Any Reply

The reason for getting no reply is usually a problem with your network provider, SMS service center number mixup. While this can happen with any SIM, it is mostly common with non-MTN SIMs.

You can try to remove your SIM from the phone and insert it into another phone. Then, resend your NIN to the shortcode 55019 or 66019.

Invalid Character Found Errors

To get the profile code, if your NIN is “01234567890″, send an SMS in the format NIN 32365678513 to 55019 or 66019.
Avoid the use of special characters like (“), (.), colon (


 dash (-), etc.

It Says “Insufficient Balance Error”

This is clear enough. For Profile code generation, you must have at least #50 airtime on your MAIN ACCOUNT – not BONUS ACCOUNT.

Phone Number Used Already by Another Candidate

This is also very clear. Just ensure you’re the owner of the number and no one has used it for JAMB registration before.

Record Not Found for the NIN

To solve this issue, check if the number (NIN) you sent was correct. If anything is omitted, correct it. If you put space anywhere after the NIN, remove it, then retry.

If you get the same error again after doing that, wait for few days and retry. If you keep getting same error, kindly visit the nearest NIMC center to make a complaint.

Date of Birth Invalid

If you get this error, this shows that something is wrong with the date of birth submitted for the National ID card. To solve this issue, visit the nearest NIMC enrollment center to change your date of birth to be suitable for the exam and admission.

Surname/First Name Missing in NIN Details

This is a NIN-based issue. JAMB system is unable to see a correct arrangement of names, or the NAME on the NIN is invalid.

To solve this issue, kindly wait for a few days and retry. NIMC and JAMB should be updating things as time goes on to allow candidates with issues to get through.

If you get the error again, kindly visit any nearest NIMC enrollment center and make a complaint.

NIN Passport is not Valid

The system could not see your passport clearly or there is no passport available in the first place. Visit the next NIMC enrollment center to make corrections.

No record found for NIN contact NIMC

This is usually because the NIN registration was recent and a few things needed to be done by NIMC before being fully updated.

Wait for few days and retry. Visit the NIMC enrollment center to make a complaint if you keep getting the same error.

Do you still have further questions? Do use the comment box below.

Check the NIMC enrollment centers nearest to you>>> https://www.nimc.gov.ng/nimc-enrolment-centres

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